Tim Storms Service Center
691 E White Mtn Blvd
Pinetop, AZ 85935
Phone: 928-367-4425
| |
|
|
- Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.
|
 |
- Offer customers a price estimate for work to be performed.
- Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
- Make every effort to keep the customer informed about appointments and completion deadlines.
- Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
- Furnish or post copies of any warranties covering parts or service. Use quality CARQUEST Auto Parts, guaranteed coast to coast.
- Provide and honor CARQUEST manufacturer warranties.
- Exercise reasonable care for the customer's property while it is being serviced.
- Make every effort to fix the customer's vehicle right the "first time".
- Maintain a system for fair settlement of customer's complaints.
- Cooperate with established consumer complaint mediation activities.
- Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.
|
|
|
|
SUN
MON
TUES
WED
THURS
FRI
SAT
|
Closed
7:30AM - 5:00PM
7:30AM - 5:00PM
7:30AM - 5:00PM
7:30AM - 5:00PM
7:30AM - 5:00PM
Closed
|
|
|  | |
|
|
